Meet The Staff
Our staff at North Suburban Center for Oral and Facial Surgery are highly trained professionals who are committed to patient care. The greatest asset in our office is our exceptional and professional friendly staff. They are excited about what they are doing and are motivated to achieve the best results for our patients. We look forward to taking care of your oral surgery healthcare needs!
Patient Care Services
Our smiling Patient Care Services team, Joanne, Susy, Michelle, Paula, Amanda, Lori, Cailey, Bri, Joy, Nadine, and Rachel are dedicated to establishing a positive relationship with our patients and making your phone calls a pleasant experience throughout your treatment. They will do their best to accommodate all your scheduling needs.
Nicole, our insurance coordinator, is experienced in addressing your insurance questions and will file your medical and dental insurance claims electronically on your behalf. You will find she is upbeat and always willing to exceed your expectations!
Our surgical assistants, Alesha, Elizabeth, Tatiana, Yadi, Adrienne, Jesse, Alondra, and Luda, are highly skilled with extensive training and experience in advanced surgical procedures; they support the commitment of Dr. Steinberg, Dr. Nick and Dr. Figueroa to provide superior patient care. Most of our assistants are certified through the surgical assistants training program administered by the American Association of Oral and Maxillofacial Surgeons, which covers surgical procedures, assisting in the administration of anesthesia and medical emergencies. Our surgical assistants are also CPR certified. The assistants reflect our commitment to providing a safe and friendly environment. Your comfort is our first concern.
Our office maintains strict sterilization and avoidance of cross-contamination processes using standards recommended by the American Association of Oral and Maxillofacial Surgeons (AAMOS), the Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC).
Professional Relations Coordinator
Our Professional Relations Coordinator, Gena, is our liaison between Drs. Steinberg, Nick and Figueroa and referring doctors. She is always accessible and eager to meet with our professional colleagues and their staff. Gena plans luncheons, seminar events, and various educational programs for the doctors. With her enthusiastic personality, Gena is able to organize and implement all the communication and professional relations of our practice.
A standard of excellence in personalized oral surgery care enables our office to provide the quality of services that our patients deserve. With many years of business experience, our Practice Manager, Nancy, contributes to the overall success of the practice. As a multi-task team member, she administers the day-to-day activities of the office. In addition to many other internal and external activities, Nancy manages all employees, all financial aspects of the office, and most importantly the overall patient experience. Nancy enjoys working closely with patients, planning and overseeing their treatment plans for a successful outcome.